The silent profit booster – Mastering the art of shop maintenance 

Here at CJ retail, we understand that maximising profits is understand the key to business. Here we will look at why mastering the art of shop maintenance is key. Customer satisfaction and business grow is critical to ensuring a profitable  business. Retail maintenance is key to this and a checklist for retail maintenance iis essential in order to promote the best experience for your customers. Lets look at how this is done to master the art of shop maintenance.

Maintenance of your retail outlets exterior –

First thing on the checklist is the exterior of your outlet. This is the first thing your customers see and if it is not well maintained and inviting its likely the customer will not chose to enter your store. We suggest to ensure all exterior cracks and paintwork are looked after. Your signs should be well lit, understandable and not damaged and your windos should be clean and visibility should be ensured.

Maintenance of your interior –

Your retail outlet interior needs to be clean and clutter free. It needs to be safe and no possibility for slips, trips or falls. The floor should be damage free and carpets need to be clean. Any lights should be in full working order and the fixtures clean. The displays and shelving need to be clean and well organised and stable. Any heating and air conditioning need to be regularly serviced and working to make the shopping experience comfortable for your customers.

Maintenance of your website –

The maintenance of your website is important as you should want your customers to easily be able to accees your site online. The website should be kept up to date also to maintain a professional outlook.

Ensure inventory is maintained –

Your inventory should be maintained to make sure that your retail goods are available and quality. We recommend to make sure stock is available and replenished at all times. The products should be placed where they can be accessed easily by your customers and safely, They should be organised in a way that they are easy vto find within the store.

Gain feedback –

The best way to know if you are getting it right is to ask your customers as they know best, what is more vbalubale than direct feedback from the consumer. This of course should then be taken into consideration to impprove customer experience.

Regular staff training –

Your staff are the face of your retail outlet so should be trained and ensure they are happy in their work to give the best customer experience they can.

If you have any questions about mastering the art of shop maintenance and would like expert, tailored advice then contact us and our experts will help you to ensure a silent profit booster for your store.